![]() If there is no previous version present on the system, and no ability to reinstall the previous version, please contact Nuance Technical Support at Click "Contact" link or call (770) 702-6014 Monday-Friday, 9am to 8pm (EST/EDT) for assistance installing the upgrade. Surf the Web by voice or dictate and edit in Microsoft Wordand Excel, Corel WordPerfect, and most other Windows-based applications. If there is no previous upgradable version present on the system, the Dragon upgrade serial number will not be accepted by the installer. Dragon NaturallySpeaking 10 Preferred gives small businesses and advanced PC users the power to create documents, reports, and emails three times faster than most people type with up to 99-percent accuracy. You must have a valid upgradable version installed on your system before installing the upgrade for Dragon. This is because the installer has to automatically detect the version that is installed to continue with the installation. When installing Dragon NaturallySpeaking 13 and newer versions of Dragon, smart upgrade edition, using the installation disk of the previous version to verify that it is valid as an upgradable installation is no longer supported. Dragon NaturallySpeaking 13 and newer versions of Dragon smart upgrade
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